Skills : booking
Postion : Sales Executive
Exp : 1 - 3 yrs
1. Establish and improve the reputation of the hotel by offering a very personalised style of service as per the hotels standard operating procedures.
2. Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette .
3. Answer phone, direct to appropriate person and / or take messages.
4. Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
5. Promptly respond to all inquiries.
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